Omnio CRM logoOmnio CRM

Omnio CRM logoOmnio CRM

The CRM that closes the order — not just the deal

Most CRMs track conversations. Yours should close the order, not just the deal: a Kanban pipeline that turns leads into paid sales orders, carts with checkout links, Malaysian gateways, and follow-ups that open WhatsApp.

Lead → cart → paidsenangPay · Billplz checkoutWhatsApp follow-ups

No credit card required 30-day trial on your account

Illustrative product UI — not live account data

Everything you need after the conversation

AI reply agent
Excel import
Checkout link
Payment gateways
Open API
WhatsApp follow-up links

Why teams switch from “pipeline CRMs”

If your CRM can’t take payment, it’s only half the job. Here’s how we differ — without the enterprise bloat.

Sell past the “deal” stage

Others Most CRMs stop at opportunities and leave checkout to another tool.

Omnio CRM Lead → cart → shareable checkout → paid sales order — in one account.

Built for how MY teams sell

Others Global CRMs assume email-first B2B funnels and US/EU gateways.

Omnio CRM Walk-in, chat, and online — with senangPay and Billplz built natively into the same checkout flow.

Promos that hit the order

Others Marketing tools blast offers; sales tools don’t apply them on the line.

Omnio CRM Campaigns and customer-group discounts land on the cart and order — not in a separate spreadsheet.

Follow-ups that open WhatsApp

Others Generic task lists that never leave the CRM.

Omnio CRM Activity rules schedule the next touch and open a WhatsApp follow-up link when it’s time.

Reads urgency, not just keywords

Others Fixed workflow automation only flags a message when it matches a keyword or rule someone configured in advance.

Omnio CRM Every inbound message is triaged for sentiment and urgency by the same AI that replies — no extra AI cost, no rule-writing — so “still no reply?” gets caught even with zero keyword match.

Tells you what needs attention first

Others A dashboard full of numbers still needs someone to notice when one of them is wrong.

Omnio CRM Omnio Brain checks your sales data daily and surfaces real findings — a revenue drop, a stalling-cart trend, discount leakage — before you have to go looking. You approve or dismiss; it never acts on its own.

Your selling system, end to end

From first lead to paid order and the next follow-up — in the account your team logs into every day.

Pipeline that moves

Run leads on a Kanban board or list — tag, qualify, and convert a won lead into a sales order without retyping.

  • Board and list views for every stage
  • Tags, source, and convert-to-order

Cart to paid order

Build carts, share a checkout link, collect payment, and keep every line item and balance auditable.

  • Cart → checkout → sales order, no re-entry
  • Payment balance tracked to the ringgit

Follow-ups that fire

Activity Dashboard and rules schedule the next touch — open a WhatsApp follow-up link when it is time to reach out.

  • Calendar of tasks from rules or manual entry
  • WhatsApp deep-links for one-tap follow-up

AI triage, not fixed rules

Every inbound message is read for sentiment and urgency the moment it lands — piggybacked on the same AI reply, at no extra cost — so Live Chat surfaces the angry or time-critical customer before anyone opens the thread.

  • Understands context, not just keyword matches
  • Tune it with plain-English instructions, not a new rule

Promotions without spreadsheet chaos

Run timed campaigns with group-aware discount rules so the right offer lands on the right order.

  • Scheduled start/end windows
  • Customer-group-aware discount rules

Your team, your permissions

Invite staff and decide who can view, create, edit, delete, or export — without giving everyone the keys.

  • Per-module permissions for staff
  • Clear limits for customers, carts, orders, and seats

API when the UI isn’t enough

Connect your website, warehouse, or scripts with API keys from your account — same routes the app uses.

  • Revocable API keys for your workspace
  • Interactive docs via OpenAPI / Swagger
Real, not a gimmick

Six AI employees your team actually talks to

Ava, Deon, Priya, Marcus, Jules, and Riley — real, tool-calling AI agents inside Omnio that look up your own data and take real actions, from checking outstanding balances to inviting staff. Not a scripted chatbot demo: the screenshot on the right is the unedited product.

Meet the AI team
Omnio CRM's Agent Mode screen showing six AI employees: Ava, Deon, Priya, Marcus, Jules, and Riley

From ad click to delivered parcel — one thread, not five tools

The same customer record moves through every stage, so you're never reconciling ad spend, chats, orders, and shipping by hand.

One customer record — start to finish
1

Ad click

A Meta Click-to-WhatsApp ad hands off the ad and campaign ID with the very first message.

2

Conversation

Lands in your Omnichannel Inbox — the AI reply agent answers from your own FAQ.

3

Lead

Becomes a pipeline lead, automatically tagged with the channel it came from.

4

Paid order

Cart → checkout link → sales order, line items and balance tracked to the ringgit.

5

Shipment

Book EasyParcel in one click, or log the courier manually.

6

Delivered

Airwaybill number and live tracking status land on the order automatically.

Know which ad started each sale Compare ad spend against real revenue Track every order through to delivery

Made for teams who sell face-to-face and online

Retail counters, service bookings, and marketplace sellers — one account, same flow.

Up and selling in three steps

No heavy onboarding. Your trial is a real account — import when you’re ready.

  1. Step 01

    Create your account

    Sign up, invite your team, and land in a working trial — ready to sell, not a hollow demo.

  2. Step 02

    Import or capture

    Bring customers and items in via Excel, or create them as conversations convert.

  3. Step 03

    Sell with confidence

    Quote, share checkout, collect payment, and keep follow-ups on the calendar.

Checkout your customers already trust

Share a checkout link from any cart. Connect senangPay or Billplz in your account — including sandbox credentials while you test.

Your account stays yours

Private workspace for your business — with staff permissions and keys you control.

Your account, your data

Everything you enter stays inside your workspace — not mixed with another business’s records.

Staff permissions

You decide what each teammate can see and change across customers, leads, orders, and more.

Revocable API keys

Issue keys for integrations and revoke them anytime — without changing staff passwords.

Audit trail

On plans that include it, review sensitive changes so your team stays accountable.

Connect the tools you already run

Need your website or warehouse to talk to Omnio CRM? Use API keys from your account — the same routes the app uses, with permissions that match your staff access.

Example request
GET /api/customers
X-Api-Key: rd_••••••••
Response
{ "customers": [ … ] }

How much does Omnio CRM cost?

Start free for 30 days. Upgrade when your team outgrows the limits — no long-term contracts.

Package Ausd 47/month
Package Busd 78/month
Package Cusd 267/month

Questions buyers ask first

Straight answers on trial, data, team access, and payments.

How long is the free trial?

Your account starts with a 30-day trial. No credit card is required to begin.

Do I need a credit card to sign up?

No. Create your account, invite teammates, and explore before choosing a paid plan.

Which payment gateways are supported?

Connect senangPay or Billplz for customer checkout links — including sandbox mode while you test. (Stripe is used separately, only for your own Omnio subscription billing.)

Does Omnio's AI do more than reply to chats?

Yes. Alongside replying on WhatsApp/Messenger/Instagram, Omnio Brain checks your sales data every day and proactively surfaces findings — a revenue slowdown, an unusual spike, a stalling-cart trend — right on your Dashboard, before you have to go looking.

Ready when your next lead says yes

Open your account. Bring your team. Close the order in the same place you tracked the lead.

  • 30-day trial
  • No credit card required
  • Invite your whole team
Start free trial